Privacy Policy

This Privacy Policy explains how DRIVECHAIR collects, uses, and protects your personal information when you visit or make a purchase from our store. By using our website, you agree to the practices described below.

1. Information We Collect

When you place an order or browse our store, we may collect:

Contact & order details — name, email, shipping and billing address, phone number, and order history.
Payment information — processed securely by our payment providers; we do not store your full card details.
Device & usage data — IP address, browser type, pages visited, and cookies, to improve your experience.

2. How We Use Your Information

We use your information to process and ship orders, provide customer support, send order updates, prevent fraud, improve our store, and — with your consent — send marketing communications.

3. Sharing Your Information

We share data only with trusted providers needed to run our store, including our e-commerce platform (Shopify), payment processors, shipping carriers, and analytics/advertising tools (such as Meta and TikTok pixels) to measure and improve our campaigns. We never sell your personal data.

4. Cookies

We use cookies and similar technologies to keep your cart, analyse traffic, and personalise marketing. You can manage or disable cookies in your browser settings.

5. Data Retention

We keep your information only as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes.

6. Your Rights

Depending on your location (including the EU/EEA and Switzerland), you may have the right to access, correct, delete, or port your personal data, and to object to certain processing. To exercise these rights, email drivechair@outlook.com.

7. Security

Your data is transmitted over encrypted (SSL) connections and stored on secure, access-controlled systems.

8. International Transfers

As we operate internationally, your data may be processed outside your country of residence. We take steps to ensure it remains protected in line with applicable laws.

9. Changes

We may update this policy from time to time. The latest version is always available on this page.

10. Contact

For any privacy question or request, email drivechair@outlook.com.